Support Center

Getting Started

Welcome to Legal AI's support center. We're committed to helping you make the most of our legal research platform. Our comprehensive support resources are being developed to assist you with:


  • Search strategies and best practices
  • Understanding search results and citations
  • Account management and settings

Contact Options

Email Support

[email protected]

Knowledge Base

Coming soon

Live Chat

Coming soon

Frequently Asked Questions

You can cancel your subscription at any time through your account settings. Once cancelled, you'll continue to have access until the end of your current billing period. We don't offer refunds for partial months.

We don't offer a free trial — and here's why: You can explore how our service works instantly through our Demo page, which shows exactly what you'll experience as a user — no account or payment required.

Unlike legacy providers, we're already up to 75% more affordable, with no contracts, no hidden fees, and cancel-anytime flexibility. Our goal is to make powerful, AI-driven legal research accessible without locking you into long-term commitments or inflated pricing.

Instead of spending resources managing limited-time trials, we focus on delivering continuous value through a smarter, faster platform — one that's built from the ground up with AI, not retrofitted from decades-old publishing systems.

We believe in transparent pricing, instant access, and earning your trust through performance, not fine print.

We accept all major credit cards (Visa, MasterCard, American Express) through our secure payment processor, Stripe. We do not store any payment information for your security.

Our support team is available via email at [email protected].

NY, TX, FL and OH, IL with more coming each week.